Frequently Asked Questions

Welcome to our FAQ section! Here you'll find answers to the most common questions about toKindle. If you can't find what you're looking for, check out our detailed help guides or contact support.

Getting Started

How do I get started with toKindle?

Getting started is easy! First, download the toKindle Chrome extension, Firefox extension, or Android app. Then verify your email address, add toKindle@icloud.com to your Amazon approved senders list, and enter your Kindle device email. You'll be ready to send articles in minutes!

For detailed setup instructions, check out our Getting Started guide.

Do I need to pay to use toKindle?

toKindle is completely free to use! You can send articles and files to your Kindle without any subscription or payment required.

Account & Setup

I didn't receive my verification email. What should I do?

Check your spam/junk folder first. The verification email is valid for 10 minutes. If you still don't see it, try requesting a new verification email after a few minutes.

Can I use toKindle on multiple devices?

Yes! You can install the Chrome extension and Firefox extension on multiple computers and the Android app on multiple devices using the same email account. You can also add multiple Kindle devices to your account.

How do I add toKindle to my Amazon approved senders list?

Go to your Amazon account settings, navigate to "Manage Your Content and Devices", then "Preferences", then "Personal Document Settings". Add toKindle@icloud.com to your approved email list.

Learn more about this process in our Connect Your Kindle guide.

Kindle Connection

How do I find my Kindle device email?

Every Kindle has a unique email address. Go to Amazon's Send-to-Kindle page, find your device, and copy the email address (usually ends with @kindle.com).

Why am I not receiving articles on my Kindle?

The most common reasons are:

1. toKindle@icloud.com is not in your Amazon approved senders list
2. Your Kindle device email is incorrect
3. Your Kindle is not connected to Wi-Fi
4. The article is taking some time to process

Check these items and try again. For more troubleshooting tips, visit our Tips & Troubleshooting page.

Can I send articles to multiple Kindle devices?

Yes! You can add multiple Kindle devices to your account and choose which device to send content to each time.

Sending Content

What file types can I send to my Kindle?

toKindle supports web articles, PDFs, and other document formats. Web articles are automatically converted to a clean, readable format optimized for your Kindle device.

Learn more about supported formats in our Upload PDFs & Files guide.

How long does it take for articles to appear on my Kindle?

Most articles appear on your Kindle within 1-2 minutes. Make sure your Kindle is connected to Wi-Fi to receive content.

Can I send articles from any website?

toKindle works with most websites and automatically extracts the main article content while removing ads and distractions for a better reading experience.

Check out our Send Articles guide for more details.

Browser Extension

How do I pin the toKindle extension for quick access?

After installing the Chrome or Firefox extension, pin the toKindle extension for one-click access to send articles. In Chrome, click the puzzle icon in your browser toolbar and pin the extension. In Firefox, right-click the toolbar and customize it to add the extension icon.

Can I send articles without opening the extension popup?

Yes! Right-click on any webpage and select "Send to Kindle" from the context menu for even faster sending.

I'm not seeing notifications when articles are sent. Why?

Check your browser notification settings and system notification preferences to ensure toKindle is allowed to show notifications.

Troubleshooting

The extension/app isn't working. What should I do?

Try these steps:

1. Make sure you're logged in with a verified email
2. Check that your Kindle device email is correct
3. Verify toKindle@icloud.com is in your approved senders list
4. Ensure your Kindle is connected to Wi-Fi
5. Try refreshing the page or restarting the app

I'm getting an error message. What does it mean?

Common error messages and solutions:

• "Email not verified": Check your email and click the verification link
• "Invalid Kindle email": Double-check your Kindle device email address
• "Unable to process": The webpage might not be compatible; try a different article

For more detailed troubleshooting, visit our Tips & Troubleshooting page.

Still Need Help?

If you can't find the answer to your question here, try browsing our complete Help Center or contact our support team. We're here to help you get the most out of toKindle!

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Reading should be effortless. We're here to handle the technical details so you can focus on what matters most.